Return Policy:
We want you to be happy with the products you select and to share our
love of our oils.
The unfortunate truth, though, is that sometimes things go wrong. If there is
a problem with the order; ie, an item is broken, or the wrong item is placed in
your box, please E-mail us
immediately. We will, of course, make it right as quickly as possible at no cost
to you.
If upon receipt of your order you realize that you made a mistake in ordering,
that, for example, you wanted Bulgarian Lavender and actually ordered French, we
will accept returns of UNOPENED products, although we must charge a 25%
restocking fee. You *must* first notify Nature's Gift of the problem with
the order, prior to returning it and the product must be ready for resale. NO RETURNS will be accepted or
credited for any reason without prior authorization. Shipping and handling
charges are never refundable.
As stated on our bulk essential oils page, bulk products are custom orders and
may never be refunded. However, once a product has been opened, we are unable to resell it for reasons of
quality control. Therefore, we are unable to accept returns of any
opened products for any reason (except, as described above, in case of
our error, with prior authorization.)
As stated above, product must be ready for immediate resale. If for any reason you find it necessary to change or cancel an order,
please call us (615) 612-4270 within 30 minutes of placing the order.
After that time we may not be able to make any changes. If your
package has already been mailed, it will be subject to the return
charges outlined above. If the package has been packed and postage
applied to the box, you will be charged the S&H we have invested.
If you are curious about a new product or, for any reason, uncertain
about an item we would be glad to send you samples. If you are placing
an order, we can include a limited number of samples with the order at
no charge to you. If you wish to sample some of our oils or synergies
prior to purchasing, you may use our sample request
form.
There is a $5.00 charge for up to five Essential
Oil samples if shipped within the United States.
Thank you for allowing us to share in your aromatic journey!
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